October 7, 2014
I have been with gigapros for a while now and have to say thier reliability is great... and thier cloud package is awesome. I used to pay $65/mth for 25 GB SSD HD, 250 gbs of bandwidth. The techs contact me checking to see if I have any issues just to be on the safe side.
It is very easy to use and the customer support is fantastic. They are quick and very friendly.
Excellent pricing for a lot of room and features, nice control panel with a load of features.
October 3, 2014
I have been with Gigapros for about 8 months now and it's good host, since I've hadn't had to use customer service once. :) it seems like there is a lot of support though, based on my impression from emails and the website. haven't been aware of any outages. good work!
Price is great, reliability is great and I would definately recommend them to others.
October 2, 2014
I just recently moved over to Gigapros, and immediately my script gave me trouble. Their customer support helped me and solved the trouble. Special requests have always come through quickly and gracefully. As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.
For service and support I give Gigapros a 10/10 and I highly recommend them.
October 1, 2014
I'm Mark from Germany. I have been using Gigapros since March, 2014. They have great customer support. I love the prices.
I want to be able to do reselling with them, but their plan is to high for just starting out. I will go with another host for my reseller needs, and maybe switch to them after I have several customers.
So far, I am extremely impressed with these guys. There is nothing that counts more than decent support and they go beyond the call. I really hope the rest of the support team are like this.
September 29, 2014
I switched to Gigapros after having enough of the downtime with my old hosts. From my time with them I have nothing but high praise indeed. They're support team just helped me out again tonight for the millionth time, so I figured I should write a review.
This host is simply superb. It's the first one who has my site up and running in no time, where I can define virtual directories myself, all in full trust and which really performs at high speed.
Very good web hosting. Great prices and great reliability.
September 26, 2014
I searched around for a long time and could not find a better package than what I found with Gigapros.
It was by far the cheapest. This has been the most positive hosting experience I have ever had.
The customer service is outstanding, the services included is amazing, and the price is unbeatable. I have never incurred any downtime or trouble. They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.
September 25, 2014
Superb support - I maintain 3 sites, all at Gigapros. I tend to place fairly technical support calls. In over 50 support calls (almost never for a problem, almost always for an implementation or coding question) I have never (ever) had worse than 15 min first response, usually with an appropriate resolution. Calls that took longer clearly needed to take longer.
Fantastic host. Very prompt and thorough. I can't imagine being happier with a hosting service.
September 24, 2014
I have been using gigapros.com for 8 months for many different sites. They have never failed to deliver...even having a live person answer the phone on a weekend within minutes...who then haved tier 2 tech support fix my issue within 45 minutes!
That is only the case because they helped lift me and my business up.
It is truly a top class outfit, and I cannot say enough good things about the quality of their hosting and their support.
I got the Gigapros treatment and I'm never looking back!
September 23, 2014
Great support. Never had to wait more than 90 minutes for help. Gigapros uptime is great.
I feel their prices are a little on the high side compared to what bandwidth you get. However their support is really worth it for me. they help with things like Htacess files, and almost any web admin question you have. Its really worth the extra money just for that.
Easy access to my data and mail, and the fastest, most reliable customer service in the industry.
September 22, 2014
I host only one of clients websites at Gigapros and I wish I could host all of them.
I'm an happy customer who usually needs help setting up dns configurations and the live chat/phone support is great for that. Submitted tickets are also quickly attended.
Uptime and reliability are taken as featured features.
The price is right and flexible because you can pay monthly. So go give them a try. Highly recommended!